Account Manager

Who are we looking for?

This role will drive profitable revenue growth for Micromax in ESI in electronic industries. The LTO Account Manager is a Key Account Manager responsible for LTO (Landing Taiwan Operation) customers, specifically Taiwanese companies with overseas operations. This individual will:

•Maintain and grow the business while enhancing and deepening customer relationships.

•Liaise effectively between the Headquarters and overseas branch companies.

•Cooperate closely with local sales teams to drive overall business success.

•Execute account management to achieve the company’s annual revenue and margin growth goals.

What will you be doing?

•Takes the lead in developing and executing the account planning process for assigned LTO accounts across the revenue lifecycle: Demand Creation (CREATE), Opportunity Management (WIN), and Account Management (GROW).

•Meets year-over-year assigned revenue and margin targets for profitable sales volume growth and strategic objectives in assigned accounts.

•Establishes productive, professional relationships with key personnel and management (up to C-level) in assigned customer accounts.

•Takes personal responsibility for senior-level customer communication, including key negotiations and contracts.

•Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations.

•Leads solution development and value creation efforts that best address customer needs.

•Encourages global collaboration between team members, adjacent departments, and business units to meet the objectives for assigned accounts.

•Displays role model strategic account management skills and behaviours in detail and execution (e.g., negotiation, customer engagement, expectation management).

Who are You?

•A Bachelor’s Degree or above in national universities in an engineering field like Chemical Engineering or Chemistry. An advanced degree of MBA is a plus.

•Minimum of 7 years of sales experience in electronic materials or components within the electronics industries.

•Experience in passive components is most favourable.

•A proven track record in negotiating and crafting complex B2B deal structures with customers of global footprints.

•Strong experience with structured sales processes, performance metrics, and Customer Relationship Management (CRM) systems such as Salesforce.com.

•Willing to devote at least 50% or more of your time to traveling.

What competencies will you need?

•Sales Lifecycle Expertise: Proficient in prospecting, qualifying, questioning, listening, proposing, presenting, and closing.

•Communication: Excellent communication skills combined with strong relationship and networking skills.

•Language: Fluent in English, both verbal and written.

•Stakeholder Management: Displays executive presence and excellent internal and external stakeholder management skills.

•Business Acumen: Strong eye for detail and the skills to analyse and interpret data to solve day-to-day issues and problems.

•Collaboration: Ability to work collaboratively with stakeholders across the organization.

•Conflict Management: Excellent conflict management skills to resolve issues collaboratively with internal and external stakeholders.

•Accountability: Proven track record in development and execution of the account plan with full accountability for revenue targets.

•Methodologies: Deep understanding of sales tools and technologies (CRM, sales enablement). Competency in Sales Methodologies (e.g., RADAR, Strategic Selling, SPIN, Solution Selling) is a major plus.

•Technical Tools: Highly proficient in the use of the Microsoft Office suite.