Senior Technical Service Engineer
Challenge Yourself and Impact the Future!
MacDermid Alpha Electronics Solutions, a business segment of Element Solutions Inc (NYSE: ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability and sustainability in electronic materials.
- Wafer Level Packaging - Revolutionizing wafer fabrication processes for enhanced efficiency and performance
- Circuitry Solutions - Tailored solutions to meet the dynamic demands of modern circuitry
- Electronics Assembly Solutions - Innovating semiconductor, surface mount technology, and power electronics assembly for unparalleled reliability
- Advanced Materials and Joining - Engineering polymer and metal joining solutions for optimally performing circuits
- Film & Smart Surface Solutions - Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability
- Micromax – Elevating electronics through high-performing, specialized inks and pastes
Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, infrastructure, and AI, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services enables the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.
We embody the 'Elements of our Culture'- our 5C's; Challenge, Commit, Collaborate, Choose, and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders, to drive financial performance and create a rewarding work environment.
Who are we looking for?
Provide technical support for clients within the assigned area to ensure products application can meet customer’s requirements. Manage projects to support both current and new business development. Support company product promotion and application.
What will you be doing?
- To become and maintain the expert on our soldering solution to assembly customer such as the use of liquid flux , solder paste, bar , preform , solder bar to be able to drive the sales of these products in the defined market.
- To support the application of our underfill , edge bonding ,conformal coating , thermal interface material , potting compound product line
- To solve product application problems for clients
- To provide product training for clients
- To collect the relevant information of customers application and requirements as well as competitors
- To work with application centre team to support the customer project
- To support new opportunities for business development
- To finish any other tasks assigned by supervisor
Who are You?
- Customer-Centric: You are committed to understanding customer needs and delivering value-added solutions.
- Analytical Thinker: You approach technical challenges logically and make data-driven decisions.
- Clear Communicator: You can explain complex technical concepts in a way that is easy to understand.
- Collaborative: You work effectively across teams and build strong relationships internally and externally.
- Adaptable: You thrive in a dynamic environment and can manage multiple priorities.
What competencies will you need?
- Technical Expertise: Strong knowledge of specialty chemicals, formulations, and application processes.
- Problem-Solving Skills: Ability to diagnose and resolve technical issues quickly and effectively.
- Communication Skills: Excellent verbal and written communication for customer interactions and reporting.
- Project Management: Ability to manage technical projects and trials from start to finish.
- Data Analysis: Proficiency in analyzing performance data and drawing actionable insights.
- Digital Literacy: Familiarity with CRM systems, technical documentation tools, and Microsoft Office.
We are Offering...
Challenge Yourself and Impact the Future - As part of our team here, as well as receiving a competitive base salary, legal and benefit annual leave, paid sick leave, commercial insurance, holiday benefits, etc.
Teamwork - At ESI, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.
All qualified applications will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin or disability.