Customer Service Representative
Challenge Yourself and Impact the Future!
MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its
commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new
benchmarks for excellence, reliability, and sustainability in electronic materials.
Our Expertise:
• Wafer Level Solutions: Revolutionizing wafer fabrication processes for enhanced efficiency and performance.
• Semiconductor Assembly Solutions: Driving innovation in semiconductor assembly processes for unparalleled
reliability.
• Circuitry Solutions: Tailored solutions to meet the dynamic demands of modern circuitry.
• Circuit Board Assembly Solutions: Elevating circuit board assembly processes for optimal performance.
• Film & Smart Surface Solutions: Transforming electronics with cutting-edge materials and technologies for enhanced
functionality and reliability.
Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, and
infrastructure, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our
comprehensive range of high-quality solutions and technical services covers the entire electronics supply chain,
empowering businesses to thrive in today's competitive landscape.
Who are we looking for?
- Sales order management and fulfillment
- Logistics management and coordinating with the parties internally and externally
- Optimize relationship with customers, sales team, supply chain and partners
- Administrative and other supports upon request
What will you be doing?
1.Manage, process and fulfill the daily orders
2.Update inventory and B/O status to customers via emails or vendor portals
3.Co-work with logistic partners to ensure shipment arrangement smoothly
4.Work closely with supply chain team to ensure material arrives on time
5.Billing and AR checking
6.Ensure all the doc. response to all the requests from customers
7.Perform administrative tasks assigned by Sales and supervisor
8.Support and back up other CSR when needed
Who are You?
We understand that not all candidates may meet the requirements listed above.
If you believe you have the knowledge and experience necessary to excel in this role,
we encourage you to apply
What competencies will you need?
1) Good English 2) More than one year of business, international trade or business management experience is preferred 3) High stress resistance, proactive, and good communication skills 4) Familiar with import and export business, basic concepts of international trade, arrangement of shipment management and statistics, preparation of order/management reports, inventory management planning 5) Careful and responsible, with a keen sense of numbers 6) Have good logical analysis ability 7) Familiar with Excel operation 8) Ability to communicate and coordinate across departments, determine priorities and handle emergencies
Equal Opportunity Employer
Element Solutions Inc group of companies are E-Verify Companies and provide reasonable accommodation for qualified individuals with disabilities and disabled veterans in job applicant procedures. Equal Opportunity Employer: Minority/Female/Veteran/Disabled/Gender Identity/Sexual Orientation.