Account Manager
Challenge Yourself and Impact the Future!
MacDermid Alpha Electronics Solutions, a business segment of Element Solutions Inc (NYSE: ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability and sustainability in electronic materials.
- Wafer Level Packaging - Revolutionizing wafer fabrication processes for enhanced efficiency and performance
- Circuitry Solutions - Tailored solutions to meet the dynamic demands of modern circuitry
- Electronics Assembly Solutions - Innovating semiconductor, surface mount technology, and power electronics assembly for unparalleled reliability
- Advanced Materials and Joining - Engineering polymer and metal joining solutions for optimally performing circuits
- Film & Smart Surface Solutions - Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability
- Micromax – Elevating electronics through high-performing, specialized inks and pastes
Across diverse sectors including automotive, consumer electronics, mobile devices, telecom, data storage, infrastructure, and AI, MacDermid Alpha Electronics Solutions has earned the trust of manufacturers worldwide. Our comprehensive range of high-quality solutions and technical services enables the entire electronics supply chain, empowering businesses to thrive in today's competitive landscape.
We embody the 'Elements of our Culture'- our 5C's; Challenge, Commit, Collaborate, Choose, and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders, to drive financial performance and create a rewarding work environment.
Who are we looking for?
Reporting to Sales Director in Taiwan, the Sales Manager will be responsible for driving the development and growth for MacDermid Alpha’s Semiconductor Solutions business at designated Regional Accounts and other related local accounts in the territory. A trusted advisor, who is passionate about finding and providing solutions to our customers for their semiconductor material needs, effortlessly managing expectations and stakeholders both across customers and the organization. While the role is commercial, a strong technical background and the willingness to continuously develop oneself both commercially and technically as well as the ability to apply a structured approach in working with the customer are key to be successful.
What will you be doing?
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- Meets year-over-year assigned revenue and margin targets for profitable sales volume growth and strategic objectives for assigned accounts
- Establishes productive, professional relationships with key personnel and management in assigned customer accounts to manage existing business and to proactively look for new opportunities.
- Develops and executes on a personal plan for assigned accounts/segments with performance objectives, financial targets, and critical milestones for multiple years and pro-actively works with supervisor and global (key) account managers to expand the business in assigned territory/accounts
- Is the voice of customer insider our company and coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customer’s expectations.
- Manages the solution development/proposals and value creation efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
- Takes personal responsibility for customer engagements, communication and expectation management in detail and execution, including price negotiations and contracts.
- Participates in and collaborates with other sales team members, key account teams, adjacent departments, and business units
- Frequently reviews and reflect on own performance and takes charge of developing self, including personal actions to improve.
Who are You?
1. Demonstrated ability to create and execute account plans with multi-year vision. Plans characterized by disciplined objective setting with associated action plans.
2. Strong business/account management skills (negotiation, seeing and quantifying value, expectation management).
3. Competence with principles and structure of P&L.
4. Proficient / Credible command of products and applications as related to business segment.
5. Capability to manage large multi-national, multi-factory, multi-product-segment account.
6. Strong individual project/time management skills.
7. Strong competence with sales process and CRM systems.
8. Comfortable following a consistent team-based sales process and methodology for Regional Account management planning – where account planning horizons could span 2-5 years and new opportunity sales cycles could last 9-18 months depending on the size and duration of the contract.
9. Mature, Senior-level communication and presentation skills.
10. Ability to develop effective and meaningful customer relationships at all levels – Strategic, Financial, Operational, and Technical.
11. Strong skills linked to gaining cooperation and motivation across internal, cross-functional teams, locally and globally. Mobilizes teams.
What competencies will you need?
1. Account Presence & Customer Engagement Maintain a strong presence within key accounts and become a trusted strategic partner. Continuously identify opportunities to create value, win new business, and support the customer’s long-term growth while strengthening ESI’s position within the account.
2. Customer Knowledge & Business Alignment Develop a deep understanding of the customer’s organization, business units, locations, products, markets, customers, competitors, and supply chain. Align ESI’s technologies, resources, capabilities, and business solutions with the customer’s objectives to maximize mutual growth opportunities and introduce additional ESI services where appropriate.
3. Strategic Relationship Management Build, develop, and maintain strong relationships with key stakeholders at all levels. Regularly map and assess stakeholder influence, coordinate internal and external resources, and ensure effective communication across all parties to support business development, customer retention, and successful project execution.
4. Opportunity Development & Growth Identify, create, and win new business opportunities by connecting ESI’s technologies and solutions to customer needs and strategic initiatives. Develop value propositions, business cases, and growth strategies that support customer success while expanding ESI’s business footprint.
5. Account Protection & Profitability Protect existing business while pursuing revenue, margin, and profitability growth. Differentiate ESI from competitors through demonstrated value, maintain competitive intelligence and SWOT analyses, proactively manage account risks, and ensure achievement of sales and financial targets.
6. Account Strategy & Execution Lead account planning and review processes by establishing clear goals, objectives, and action plans. Conduct regular business reviews, communicate account progress to key stakeholders, and ensure accurate documentation of account information, stakeholder data, opportunities, activities, and strategic plans within CRM systems.
Equal Opportunity Employer
All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.