Technical Service Engineer
Challenge Yourself and Impact the Future!
MacDermid Enthone Industrial Solutions operates as a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.
MacDermid Enthone Industrial Solutions is a global supplier of industrial metal and plastic finishing chemistries. We primarily design and manufacture chemical systems that protect and decorate surfaces. Our high-performance functional coatings improve resistance to wear and tear, such as hard chrome plating of shock absorbers for cars or provide corrosion resistance for appliance parts. Our decorative performance coatings apply finishes for parts in various end markets such as automotive interiors or jewelry surfaces. As part of our broader sustainable solutions platform, we also provide both chemistry and equipment for turnkey wastewater treatment and recycle and reuse solutions. Our industrial customer base is highly diverse and includes customers in the following end markets: appliances and electronics equipment; automotive parts; industrial parts; plumbing goods; construction equipment and transportation equipment.
We strive to embody the five “Elements of our Culture,” our “5Cs”: Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.
Who are we looking for?
The incumbent will work in a technical capacity to maintain/develop new sales by successfully/smoothly using MacDermid Enthone chemicals on customer sites.
- Listen to customers' requirements. Probe needs and execute value equation
- Introduce and educate user our products. Support customer control plan, production management and yield.
- Online Audit / Lab analysis audit to check customer operation status
What will you be doing?
- Testing of MacDermid Enthone chemicals in customer line/site
- Testing MacDermid Enthone chemicals in analytical lab
- Troubleshooting in customer sites
- Perform simple analysis in the lab
- Providing technical audit in customer line
- Collect information from interaction with customers to support sales development activities
Who are You?
- Bachelor in Chemistry with 1 or 2 years relevant working experience (Surface treatment experience is a plus)
- English proficiency: Intermediate in reading and Elementary speaking minimum.
- Added advantage if able to converse in Mandarin.
- Study new processes from MacDermid Enthone, Customers, and Competitors.
- Possess a valid driving license
What competencies will you need?
- Logical, Careful and Detailed.
- Service-oriented thinking
- Openness in sharing information
- Reporting skill
- Self-motivated to plan daily works with efficiency and achieve mid-long term goals
- Self-driven personality and ability to travel readily for customer support
We are Offering...
As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus scheme. In addition, you will also be covered under our corporate medical insurance plan and annual leaves.
Teamwork
At ESI, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.
Equal Opportunity Employer
All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state, and local laws.