Who are we looking for?

We are looking for a seasoned VP/GM to lead and oversee all business operations across the North America region. This role involves strategic planning, commercial leadership, operational execution, and team management to drive growth, profitability, and customer satisfaction. The VP/GM acts as the key liaison between their business, central functions, and corporate leadership, ensuring alignment with overall business objectives.

What will you be doing?

P&L Ownership:

• Take full accountability for the region’s P&L, consistently delivering revenue targets, profitability, cost-efficiency, working capital, and capital investment goals.

 Drive Regional Strategy & Growth:

• Define and execute product portfolio, GTM, and channel management strategies for the North America region, aligned with global business objectives.
• Build and nurture high-impact relationships with key clients, partners, and stakeholders. Champion a customer-centric culture that drives loyalty, retention, and long-term value creation.
• Identify new market opportunities, partnerships, and innovation pathways to accelerate sustainable growth.
• Continuously assess the competitive landscape to strengthen market positioning and value proposition.

Operational Excellence & Customer Satisfaction:

• Drive world-class customer satisfaction and operational efficiency with direct management of regional sales, manufacturing, applications development, laboratory, and customer service operations.
• Proactively manage business risks, regulatory compliance, and corporate governance standards across all regional activities.

People Leadership & Collaboration:

• Inspire, develop, and lead high-performing cross-functional teams. Foster a culture of accountability, innovation, and continuous improvement across the region.
• Own the North America monthly operating cadence.  Represent the North America business at the elevated corporate operating reviews.
• Function as the bridge between regional teams and global functions (e.g., Product, Finance, HR, Supply Chain), ensuring alignment and execution of corporate initiatives.

Who are You?

• • Bachelor’s degree in business, Management, or a related field (MBA preferred).
  • 10+ years of experience in B2B business management, with at least 5 years in a senior leadership role.
  • Prior experience leading sales, customer service, manufacturing operations, and technical teams. 
  • Proven record of driving growth and profitability in a regional or multi-site setting.
  • Strong understanding of North America regional market dynamics and regulatory environments.
  • Excellent leadership, communication, and negotiation skills.
  • Ability to travel frequently within the region and globally on a quarterly basis. 

What competencies will you need?

• Strategic thinker with strong business acumen.
• Excellent communicator and negotiator.
• Results-driven and customer-focused.
• Adaptable and culturally aware.

We are Offering...

As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus plan.  In addition, you will also receive a 401k plan with company matching, Life Insurance, and Medical Insurance as well as 9 holidays. 

The anticipated salary range for this position is $256,442 and $384,664 per year.

Innovative - At ESI, we are committed to solving the complex and evolving needs of our customers through innovation and high-quality standards. We are focused on bringing cutting edge and environmentally sustainable solutions to the market. Our people are the critical resource required to make that happen. We support your success by creating a strong, inclusive culture, competitive total rewards, and an appropriate work-life balance.