Field Service Technician (Basque Country)

Challenge Yourself and Impact the Future!

MacDermid Enthone Industrial Solutions operates as a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day.

MacDermid Enthone Industrial Solutions is a global supplier of industrial metal and plastic finishing chemistries.  We primarily design and manufacture chemical systems that protect and decorate surfaces. Our high-performance functional coatings improve resistance to wear and tear, such as hard chrome plating of shock absorbers for cars or provide corrosion resistance for appliance parts. Our decorative performance coatings apply finishes for parts in various end markets such as automotive interiors or jewelry surfaces. As part of our broader sustainable solutions platform, we also provide both chemistry and equipment for turnkey wastewater treatment and recycle and reuse solutions. Our industrial customer base is highly diverse and includes customers in the following end markets: appliances and electronics equipment; automotive parts; industrial parts; plumbing goods; construction equipment and transportation equipment. 

We strive to embody the five “Elements of our Culture,” our “5Cs”: Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.

Who are we looking for?

As a Technical Expert, you’ll be responsible for developing and implementing strategies to promote our product range. 

What will you be doing?

• Supporting sales managers and customers with new processes or technical issues
• Maintaining close relationships with current and potential clients by providing personalized support and technical expertise
• Representing the company at business meetings and giving technical presentations both internally and at customer sites
• Monitoring technology and competitors
• Studying the market to anticipate trends
• Regular travel within the Iberian Peninsula is expected 

Who are You?

Ideally, you should have:

• A university degree in chemistry, chemical engineering, materials engineering, or a similar field
• 3 years of experience (preferred) as a Technical Expert or in a similar technical role
• Experience in surface treatment
• Knowledge or experience in physicochemical processes for recycling plastic materials (PET) is desirable
• Minimum English level of B2, both written and spoken
• Proficiency in Microsoft Office suite

We understand not all applicants will meet every requirement. If you believe you have the skills and experience to excel in this role, we encourage you to apply.

What competencies will you need?

To succeed in this role, you’ll need to:

• Work collaboratively across departments (labs, sales, supply chain, quality, etc.)
• Be self-motivated and organized, with good time and priority management
• Communicate effectively—both orally and in writing—with all stakeholders
• Prioritize customer service, showing responsiveness, listening skills, observation, and an understanding of client issues
• Be available and versatile

Equal Opportunity Employer

All qualified applications will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin or disability. #LI-IF1