Database Services Administrator

Who are we looking for?

• Reporting to the Client Systems & Database Services Manager, the Database Services Administrator/Engineer is responsible for delivering, managing and enhancing our Database services and enhancing performance and resiliency of these services across all regions.
• The Database Services Administrator/Engineer role includes, but not limited to, Microsoft SQL Services, MySQL Services, SAP S4 HANA Databases. He/she will also work with regional and global groups in support of software deployment or upgrade, monitoring and Optimization/Improvements.
• He/she will also lead patching process for Windows and Linux servers regarding where these Database services are running. This role will also be involved in cloud computing like Microsoft Database as a Service (DaaS), specifically as it relates to the user experience of various cloud services offered by ESI IT.
• The Database role includes Microsoft SQL services support, on promise to cloud migrations.
• This role also includes SAP HANA Database support.
• He/she will work closely with global infrastructure, global information security, global applications, global support services and program management teams to implement future infrastructure enhancements in all geographies.
• He/she will use our ITSM Tool (SNOW) and using Agile methodology.

What will you be doing?

• Owns Microsoft SQL Servers/Services (Cloud and on-premises).
• Owns and/or support Azure SAP HANA Database activities.
• Manages end user data protection solutions.
• Assist with software deployment linked to Database services.
• Drive standardization and consolidation of infrastructure as a service component within all regions.
• Lead projects with international team members.
• Devise creative solutions to critical database infrastructure, database structure.
• Provide guidance and support to team members proactively anticipating and overcoming obstacles.
• Set high standards to achieve objectives.
• Provide business sponsors and Information Technology leadership with regular project performance status, variances to plan, and identification of corrective actions (if required)
• Function as an “internal consultant” around areas of Database Services, focusing specifically on IaaS initiates.
• Function as an “internal consultant” around areas of infrastructure expertise, focusing specifically on Database architecture and security. 
• Assist and train users.
• Create and coordinate documentation (around processes, support steps and training).
• Research and evaluate alternatives for the enhancement or re-engineering of IT architecture.

Who are You?

• Degree: Bachelor’s degree in related area (ex. Computer Science, Business, Engineering, Information Systems) or 10+ years of experience in Information Technology.

• Years of Related Experience (Min.): 7+ years infrastructure work experience required; with a global company preferred.

• Project Management Experience: coordinating cross-functional infrastructure projects.

• Language:  fluent English is essential.

• Demonstrated, progressive hands-on experience with Microsoft SQL Services and SAP HANA DB services.

• Progressive experience with server and storage technologies, workstation imaging, software deployment, systems management and patch management.

• Extensive knowledge of MS Outlook, Skype for business, and other messaging tools and applications.

• Experience architecting and maintaining solutions across the spectrum of hosted, outsourced and cloud computing.

• Experience in troubleshooting and resolving complex authentication, authorization and integration problems.

• Strong written and verbal communication skills.

• Team-oriented.

• Ability to explain complex technical information clearly to business stakeholders.

• Analytical and problem-solving skills, including the ability to present solutions/alternatives and influence the outcome of decisions.

• Manage change effectively (Change Management).

• Self-starter with demonstrated initiative and hands-on aptitude.

What competencies will you need?

• Microsoft SQL Services highly preferred, including Stored Procedures and Transact-SQL language. Deep knowledge on how to optimize SQL queries.
• SAP HANA DB highly preferred.
• MySQL is a plus.
• Architecture Microsoft SQL Database knowledge highly preferred.
• Office 365 Experience is preferred (Teams, SharePoint online, OneDrive for Business)
• Strong background in Microsoft applications and delivery systems as well the databases and data transport layers required to connect them.
• Previous experience within a multinational company highly preferred.
• Working knowledge of IT security best practices in respect to cloud computing.
• Working knowledge of principles, best practices, architectures, tools and processes of cloud computing.
• ITIL (Information Technology Infrastructure Library) experience – Incident Management, Problem Management, Request Fulfillment, and Change/Configuration Management.
• Chemical Industry experience.
• Manufacturing operational exposure.
• Other Languages: conversational Cantonese, French, German, Japanese, Italian, French, Mandarin, Portuguese, Spanish

We are Offering...

As part of our team here, in addition to a competitive Gross Salary you will be eligible to participate in a generous performance related bonus scheme. In addition, you will receive 3 comprehensive insurance benefits 1. GMC (Self/ Spouse and 2 Kids – INR  5 Lakhs coverage), 2. GPA – 5 Times of Annual Salary sum assured for Employee, 3. GTLI - 5 Times of Annual Salary sum assured for Employee. Also as an Employee benefit we offer free 2 meals on all working days.